There was a big boom in the adoption of video conferencing solutions in the healthcare industry during the pandemic. But it plummeted as soon as normalcy returned. However, this does not mean that audio/video conferencing technology is going away anywhere. If anything, the pandemic had only allowed hospitals to realize the benefits of telemedicine and online consultations in widening the reach of their services.
Like in healthcare, the adoption of video conferencing technology in education witnessed a peak during the pandemic, but a sharp decline followed after the pandemic. However, the video conferencing technology-induced boost in learning outcomes has convinced institutions beyond doubt that it is inevitable to make virtual classrooms an integral service delivery channel.
Enterprises remain the leading sector for video collaboration. Before the pandemic, the situation was that there was only one large conference room or two for the entire organization. However, as online collaboration is becoming a new standard, organizations have multiple ‘huddle rooms’. There also have been great improvements in data security, which used to be a great concern in the initial days. Enterprises are developing new ways of operations to pave the way for remote working.
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